carlosmontenegrorealestate.com — Privacy Policy
Effective date: 9/1/2026
About this policy
carlosmontenegrorealestate.com ("we," "us," or "our") explains in this Privacy Policy how personal information is collected, used, and disclosed through carlosmontenegro.com and related website inquiries and communications.
Business responsible for this website: Carlos Montenegro, a licensed real estate sales associate with GoldPen Realty Group.
Information we collect
Depending on how you interact with our website and services, we may collect:
- Contact information: Your name, email address, telephone number, and information you provide about your location.
- Real estate inquiries and preferences: Properties you ask about, buying or selling preferences, and information you include in messages or requests.
- Account information: Information you provide when creating or using an account, if registration is available.
- Website activity and device information: IP address, browser and device information, pages viewed, and interactions with the website, collected through website logs, cookies, or similar technologies.
- Communication preferences: Your requests to receive communications, consent records where applicable, and unsubscribe or other opt-out requests.
We receive information directly from you and automatically through your use of the website.
Please do not submit Social Security numbers, payment card details, or other sensitive financial information through general website inquiry forms.
How we use information
We use personal information to:
- Respond to inquiries and provide requested real estate information or assistance.
- Arrange property-related communications and connect you with the personnel handling your request.
- Operate and support website features and accounts, where available.
- Maintain business records, protect against misuse, and meet applicable legal obligations.
- Understand website use and improve our website and services.
- Send property updates or other marketing communications consistent with your choices and applicable law.
How we disclose information
We may disclose information to:
- Our brokerage and personnel: GoldPen Realty Group and its agents.
- Service providers: Providers that help operate the website, host data, manage customer inquiries, or deliver communications on our behalf.
- People or businesses you ask us to involve: For example, a lender or other professional when you request an introduction or authorize a disclosure.
- Legal or regulatory recipients: When disclosure is required by law or reasonably necessary to respond to legal proceedings, protect legal rights, or address fraud or security concerns, as permitted by law.
Other disclosures, sale, and advertising-related sharing:
We may provide your information to our third-party partners for marketing or promotional purposes. We will never sell your information.
Email, telephone, and text communications
If you contact us, we may respond using the contact information you provide, consistent with your request and applicable law. Marketing calls, text messages, and emails are subject to applicable consent and opt-out requirements. This Privacy Policy does not itself obtain consent for automated marketing calls or texts. Where required, we obtain consent through a separate disclosure and affirmative action.
You may unsubscribe from marketing emails using the unsubscribe link in the message. To stop marketing texts, reply STOP. You may also request that marketing calls or messages stop by contacting us using the details below or by communicating your request directly to us through another reasonable method. We honor requests as required by applicable law.
Cookies and similar technologies
Cookies are small files stored on your device. Cookies and similar technologies can support website functions, remember preferences, and measure website use.
You can manage cookies through your browser settings. Blocking certain cookies may affect website features. Browser settings may not control every tracking technology. Where applicable law requires additional consent or opt-out controls, those controls must be available through the website.
Retention and security
We retain personal information for the periods needed for the purposes described in this policy, taking into account the nature of the information, our relationship with you, applicable recordkeeping requirements, and the need to resolve disputes or enforce agreements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission or storage system is completely secure.
Your privacy choices and rights
Depending on where you live and which laws apply to our business, you may have rights to access, obtain a copy of, correct, or delete certain personal information; opt out of certain sales, sharing, or targeted advertising; limit certain uses of sensitive information; or appeal a privacy-request decision.
To submit a request, contact us using the details below. We may need information to verify your identity or an authorized representative's authority where appropriate. We will respond within the time required by applicable law and explain any applicable exceptions. We will not unlawfully discriminate against you for exercising your privacy rights.
Third-party websites
The website may link to websites operated by other businesses. Their privacy practices are governed by their own policies. Review those policies before providing information to them.
Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. We will post the updated policy and effective date on this page and provide any additional notice or obtain consent required by applicable law.
Contact us
For questions, privacy requests, or communication preferences, contact:
carlosmontenegrorealestate.com
Email: info@carlosmontenegrorealestate.com
Telephone: 954-822-1893
Mailing address: 9835 Southwest 72nd Street STE 211, Miami, FL 33173
